News & Stories

Measurable Method to Improve Members’ Financial Health

Partner Background Challenge Baxter Credit Union (BCU) is continuously working to achieve its purpose of empowering people to discover financial freedom. To align with its beliefs, the credit union began to develop financial well-being content, which it consistently shared as a way to improve financial wellness...

Successful Balance Transfer Pilot Promotion

Background Challenge In response to growing fraud trends in the United States, First International Bank and Trust (FIBT) wanted to provide customers with credit score and report access along with a fraud monitoring solution. When they found that Credit Sense* combined score education and credit monitoring with the...

Credit Score Access and Money-Saving Offers Yield Empowered Members & ROI

Background The Goal Dupaco Community Credit Union is driven by its mission to improve their members’ financial position. Through their one-on-one Credit History Lessons, Money Makeovers, and Credit Coach loans, they knew how powerful credit score education was in helping members build or improve their credit...

Increased Engagement, Increased Loan Success

Background*  Credit Union’s Challenge Like many credit unions across the United States, First Alliance was searching for a solution to increase engagement in online and mobile banking. Like other community financial institutions, they know their members are being inundated with information from competition, such...

Bank Director Reveals 2020 FinXTech Connect Award Winners

In 1993, Bill Oesterle was looking for contractors that could work on an old house he purchased in Indianapolis’ Meridian-Kessler neighborhood. He had been burned by contractors before and didn’t want to rely on the phone book to find a new one. A co-worker pointed him to Unified Alliance, a group of neighbors that...

Viewing the COVID-19 Crisis From a New Vantage Point

By: Amber Buker, program director for FinXTech Connect April 22nd, 2020 Fintech companies have a unique vantage point from which to view the COVID-19 crisis. Technology leaders are working long hours to help banks go remote, fill in customer service gaps and meet unprecedented loan demand. They’re providing millions...

3 credit tips for members during COVID-19

The current economic state is uncertain and precarious. COVID-19 will undoubtedly have an impact on consumers’ lives and finances — to what extent is still unknown. Now is a critical time for people to take the appropriate actions to protect and monitor their credit health. Credit unions are well known for their...

2020 Best of FinXTech Awards Finalist

“Bank Director is thrilled to announce that SavvyMoney has been selected as a finalist for Best Solution for Loan Growth in the 2020 Best of FinXTech Awards!“ Through our Best of FinXTech Awards, Bank Director recognizes the efforts of the emerging financial technology solutions within our FinXTech Connect...

Four strategies to help your members get through the pandemic

Our movement was born out of a desire to better serve our communities, and it’s likely that none of us remember feeling that need more acutely. During the Great Recession, credit unions were applauded for their continued lending and economic stimulation during the downturn. The COVID-19 pandemic brings even larger...

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